Editor’s note: This post is part of a series, Grow Your Own Way, which highlights the career paths of HopeStarters.
Melissa’s path with RACSB started with a part-time position as a direct support professional, working with adults with developmental disabilities. When the Covid pandemic hit, Melissa made a difficult decision to step away from her professional role to prioritize caring for her family during the crisis.
This pause was just a temporary detour from her career path. After earning her Bachelor’s degree, Melissa returned to the organization in a new capacity—as a developmental services support coordinator, helping adults with developmental disabilities connect to the resources they need to thrive in our community.
Balancing Professional Growth and Education
Upon her return to RACSB, Melissa enrolled full-time in a Master’s degree program while maintaining her full-time position. This challenging balance between work and education would not have been possible, she notes, “without the amazing support I had from my colleagues and supervisors.”
Melissa’s journey illustrates the RACSB’s collaborative and supportive culture and the organization’s commitment to supporting employees through various life circumstances and educational pursuits. The flexibility and understanding she experienced allowed her to advance her education while continuing to contribute meaningfully to RACSB’s mission.
Crossing Program Boundaries
One notable aspect of Melissa’s professional journey is her transition across different service areas within RACSB. After establishing herself in developmental services, she shifted to the mental health side of the organization, joining the Assertive Community Treatment team. This cross-program experience has enriched her perspective and expanded her skill set, demonstrating the diverse career pathways available within RACSB.
Keys to Success
Drawing from her own experience, Melissa offers valuable advice to others considering RACSB for their career development. She emphasizes three essential practices: “take advantage of continuous learning opportunities, practice and prioritize self-care, and allow yourself to be vulnerable.” These principles have sustained her through various career phases and challenges, forming the foundation of her professional resilience.
Her emphasis on continuous learning reflects RACSB’s culture of professional development, while her focus on self-care acknowledges the emotional demands of human services work. Perhaps most telling is her encouragement to embrace vulnerability—suggesting an organizational environment where authenticity and personal growth are valued alongside professional competence.
Looking Forward
Melissa and her son at the 2025 Art of Recovery exhibit
As she continues her journey with RACSB, Melissa looks forward to contributing to creative community initiatives like Art of Recovery and Community Canvas, two art-based local projects. Professionally, she hopes to become a licensed clinical social worker to enhance her ability to serve the community.
Melissa’s story represents the potential for meaningful career development at RACSB—one characterized by adaptability, growth, and a commitment to serving the community through both personal challenges and professional transitions.